Browse our store, choose your product and color, and click Add to Cart. When you’re ready, go to your cart, click Checkout, enter your shipping and billing details, choose a payment method (Visa, Mastercard, American Express, PayPal, Google Pay or Afterpay) and place your order. You’ll receive an order confirmation email right away.

Yes. You can cancel your order free of charge any time before it ships by contacting us through live chat, email or phone. You’ll receive a full refund to your original payment method. Once an order has shipped it can no longer be cancelled, but you can return it under our 30-day Refund & Return Policy.

Yes, as long as your order has not shipped yet. Contact us as soon as possible with your order number and the correct address. Once an order has shipped, we can’t guarantee an address change.

We ship free to all addresses within the contiguous United States (lower 48 states). We currently do not ship to Alaska, Hawaii, U.S. territories, P.O. boxes, APO/FPO addresses or internationally.

Paddle boards ship by standard parcel and arrive in about 4 to 9 business days (1 to 2 days processing plus 3 to 7 days transit). Motorcycles, scooters, ATVs and kayaks ship by freight and arrive in about 6 to 13 business days (1 to 3 days processing plus 5 to 10 days transit). Orders placed before 12:00 PM ET on business days start processing the same day.

Electric motorcycles, electric scooters, ATVs and fishing kayaks ship by freight carrier. Delivery is curbside, meaning the carrier brings the item to the curb or end of your driveway, using a liftgate truck where needed. Freight delivery is free.

Yes. For freight shipments, the carrier will contact you by phone or email to schedule a delivery appointment before arriving. Please make sure your phone number is correct at checkout, and that someone 18 or older is available to receive and inspect the shipment.

As soon as your order ships, we email you a tracking number and a link to the carrier’s tracking page. You can also contact us anytime through live chat for an update.

They arrive mostly assembled in a protective crate. Some light final assembly is usually required, such as installing the handlebar, mirrors or front fender. Kayaks arrive fully built (you just attach the seat and accessories), and paddle boards only need to be inflated. See our Assembly & Installation Policy for details.

Yes. Our electric motorcycles and electric scooters include their lithium-ion battery. Our ATVs are gasoline-powered and include a 12V starter battery. Kayaks and paddle boards do not use a battery.

Yes. Every electric motorcycle and electric scooter comes with a compatible battery charger. ATVs, kayaks and paddle boards do not require a charger.

Each product page has a What’s Included section listing exactly what comes in the box. For example, electric motorcycles and scooters include the vehicle, charger, keys, mirrors, a basic tool kit and an owner’s manual.

Yes. Every Docomado product includes a 2-year warranty against manufacturing defects in materials and workmanship. See our Warranty & Replacement page.

Registration, licensing and road-use rules vary by state and city. Please check your local laws before riding on public roads. ATVs are intended for off-road use only.

You can return any item within 30 days of delivery. Once we receive and inspect the return, your refund is issued to your original payment method within 30 days. We never charge a restocking fee.

Please report it within 48 hours of delivery with photos of the item and packaging. For freight deliveries, note any visible damage on the delivery receipt before signing. We’ll send a free replacement part, a replacement product or a full refund, and we cover all shipping costs.

For change-of-mind returns, the customer is responsible for return shipping costs. If your item arrived damaged, is defective or is not what you ordered, Docomado pays for the return shipping.