Shipping Policy

Last updated: October 3, 2026

1. Where We Ship

We ship to all residential and commercial addresses within the contiguous United States (lower 48 states). We currently do not ship to Alaska, Hawaii, U.S. territories, P.O. boxes, APO/FPO addresses or internationally.

2. Delivery Time (Processing + Transit = Total)

Business days are Monday to Friday, excluding U.S. public holidays. Delivery estimates may occasionally be affected by weather, carrier delays or peak seasons.

3. Order Cutoff Time

Orders placed before 12:00 PM Eastern Time (ET), Monday to Friday, begin processing the same business day. Orders placed after the cutoff, or on weekends and U.S. public holidays, begin processing on the next business day.

4. Shipping Methods

• Standard parcel (such as UPS or FedEx Ground) for inflatable paddle boards.
• Freight for electric motorcycles, electric scooters, ATVs and fishing kayaks. See our Freight Shipping Policy.

5. Order Tracking

When your order ships, you’ll receive an email with your tracking number and carrier link. Freight carriers will also contact you to schedule a delivery appointment.

6. Order Changes and Cancellations

Address changes and cancellations are accepted free of charge before your order ships. Contact us as soon as possible. Once shipped, an order cannot be cancelled and must be handled under our Refund & Return Policy.

7. Damaged or Lost Shipments

Inspect your delivery on arrival. Report damage within 48 hours of delivery with photos. For freight, note visible damage on the delivery receipt before signing. If tracking shows no movement for 5 business days, or your package is marked delivered but you can’t find it, contact us and we’ll open a claim with the carrier. Damaged or lost items are replaced or refunded at no cost to you.

8. Returns

Returns are accepted within 30 days of delivery with no restocking fee. Return shipping costs are the customer’s responsibility unless the item is damaged, defective or incorrect.