About Us

Welcome to Docomado, an online store based in Jupiter, Florida, built for people who love getting outside and moving freely, whether that is on the road, on the trail or on the water.

Why We Started Docomado

Docomado was started with a simple idea: quality electric vehicles, powersports machines and water sports gear should be easy to buy, fairly priced and backed by real support after the sale. Too often, shoppers face confusing specifications, surprise shipping charges and slow, unhelpful customer service. We set out to do the opposite, with clear product information, free shipping, a straightforward 30-day return policy and a team that actually answers.

What We Specialize In

• Electric Motorcycles: Quiet, zero-emission street and mini motorcycles for commuting and weekend riding.
• Electric Scooters: Comfortable, step-through electric scooters built for easy daily travel.
• ATVs: Rugged utility ATVs for farm work, trail riding and outdoor adventure.
• Fishing Kayaks: Stable, well-equipped sit-on-top kayaks designed for anglers.
• Inflatable Paddle Boards: Durable, portable stand-up paddle boards for lakes, rivers and calm coastal water.

What We Provide to Our Customers

• Free shipping on every order, with no hidden fees.
• 30-day returns with refunds issued within 30 days, and no restocking fee.
• 2-year warranty on every Docomado product against manufacturing defects.
• Flexible payment options including Visa, Mastercard, American Express, PayPal, Google Pay and Afterpay.
• Clear product pages with features, specifications and what is included in the box.

How We Serve You

We sell directly to customers through docomado.com. Smaller items such as paddle boards ship by standard parcel carrier, while larger items such as motorcycles, scooters, ATVs and kayaks ship by freight with a scheduled delivery appointment. Every order receives a tracking number, and our team stays available from checkout to delivery and beyond.

Our Approach to Customer Service

We believe great service means being reachable, honest and quick to fix problems. You can reach us by phone and email during business hours, and through live chat 24/7. If something arrives damaged or a product develops a defect, we make it right with a repair, replacement or refund, without making you jump through hoops.

Thank you for choosing Docomado. We look forward to being part of your next adventure.