Privacy Policy

Last updated: October 3, 2026

Docomado (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit docomado.com or make a purchase, how we use it, and the choices you have.

1. Information We Collect

• Information you give us: Name, email address, phone number, shipping and billing address, order details, and messages you send through email, phone or live chat.
• Payment information: Payments are processed by secure third-party payment providers (such as card processors, PayPal, Google Pay and Afterpay). We do not store your full card number on our servers.
• Information collected automatically: IP address, browser and device type, pages viewed, referring website and similar data collected through cookies and analytics tools. See our Cookie Policy.

2. How We Use Your Information

• To process, ship and deliver your orders, including sharing delivery details with carriers
• To send order confirmations, tracking updates and support replies
• To process returns, refunds and warranty claims
• To prevent fraud and protect the security of our store
• To improve our website, products and customer service
• To send marketing emails if you choose to subscribe (you can unsubscribe any time)

3. How We Share Information

We do not sell your personal information. We share it only with service providers who help us run our business, such as payment processors, shipping and freight carriers, website hosting, email and analytics providers, and only as needed to perform their services. We may also disclose information when required by law or to protect our rights and customers.

4. Data Security

Our website uses SSL encryption, and we use reasonable administrative and technical safeguards to protect your information. No online system is completely secure, so we cannot guarantee absolute security.

5. Data Retention

We keep personal information as long as needed to fulfill orders, honor warranties, meet legal, tax and accounting requirements, and resolve disputes.

6. Your Rights and Choices

Depending on your state of residence, you may have the right to access, correct or delete your personal information, or to opt out of certain uses. To make a request, email support@docomado.com. We will verify your identity before responding and will not discriminate against you for exercising your rights.

7. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from them.

8. Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page with a new “Last updated” date.