Assembly & Installation Policy
Assembly & Installation Policy
Last updated: October 3, 2026
This policy explains what to expect when your Docomado product arrives and how much setup is needed.
1. Product Assembly Overview
| Product | How It Arrives | Setup Required |
|---|---|---|
| Electric Motorcycles | Mostly assembled, in a protective crate | Light final assembly such as handlebar, mirrors and front fender; fully charge the battery before first ride |
| Electric Scooters | Mostly assembled, in a protective crate | Light final assembly such as handlebar and mirrors; fully charge the battery before first ride |
| ATVs | Mostly assembled, in a protective crate, without fuel | Light final assembly such as handlebar and mirrors; check fluid levels, connect and charge the starter battery, add fuel |
| Fishing Kayaks | Fully built | Attach the seat and rudder |
| Inflatable Paddle Boards | Rolled in a travel backpack | Inflate with the included pump and attach the fin |
2. Tools and Instructions
Motorcycles, scooters and ATVs include a basic tool kit and an owner’s manual with step-by-step instructions. Please read the manual fully before assembly and before first use.
3. Professional Assembly
We do not provide on-site assembly. If you’re not comfortable completing assembly yourself, we recommend having a qualified local powersports or motorcycle mechanic assemble and inspect the vehicle. Any assembly service costs are the customer’s responsibility.
4. Pre-Ride Safety Check
Before first use, check tire pressure, brakes, lights, throttle, steering, bolts and fasteners. Always wear a helmet and appropriate protective gear when riding, and a life jacket when kayaking or paddle boarding.
5. Assembly and Your Warranty
Your 2-year warranty remains valid when the product is assembled according to the owner’s manual. Damage caused by improper assembly or modifications is not covered.
6. Missing or Damaged Parts
Check all parts before beginning assembly. If anything is missing or damaged, report it within 48 hours of delivery with photos, and we’ll ship the replacement parts free of charge.
7. Need Help?
Our team can walk you through assembly questions via live chat 24/7, or by phone and email during business hours.
Contact Docomado
Have a question about an order, a product or this policy? Our team is happy to help.
Store Name: Docomado
Website: https://docomado.com/
Address: 840 Jupiter Park Drive, Jupiter, FL 33458, United States
Phone: +1 (937) 509-2023
Email: support@docomado.com
Business Hours: Monday to Friday, 9:00 AM to 5:00 PM Eastern Time (ET). Closed on weekends and U.S. public holidays. Messages received outside these hours are answered on the next business day.
Live Chat Support: Available 24/7. Click the chat icon on any page of our website for instant help, any time of day or night.